1. Introduction
Chateau Deli Fine Foods (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data in accordance with applicable Malaysian laws, including the Personal Data Protection Act 2010 (PDPA).
2. Information We Collect
We may collect and process the following data:
- Personal identification information (name, email address, phone number)
- Billing and shipping information
- Payment details (processed securely via third-party providers)
- Website usage data (cookies, IP address, browser type)
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you regarding your purchases
- Improve our website and services
- Send marketing communications (only with your consent)
4. Sharing of Information
We do not sell your personal data. We may share your data with:
- Payment processors
- Delivery and logistics partners
- Service providers assisting in website operations
- Authorities if required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
6. Cookies
Our website uses cookies to enhance user experience and analyze site traffic. You may choose to disable cookies through your browser settings.
7. Your Rights
Under applicable laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Withdraw consent for marketing communications
8. Retention of Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Us
For any inquiries regarding this policy, please contact us at: Chateau Deli Fine Foods
180 Jalan Gurdwara, 10300 Penang, Malaysia
